Under the Nigeria Data Protection Act (NDPA) 2023, you have specific rights regarding your personal
data. This policy outlines those rights and explains how you can exercise them with Buselor.
Introduction
Under the Nigeria Data Protection Act (NDPA)
2023, you have specific rights regarding your personal data. This Data Rights Policy
("Rights Policy") outlines those rights and explains how you can exercise them with Buselor. We are
committed to facilitating the exercise of these rights in a timely and transparent manner. This Policy
should be read in conjunction with our Privacy & Data Protection Policy and Data Protection Policy.
Your Rights
You have the following rights over your personal data:
| Right |
Description |
How to Exercise |
|
visibility
Access
|
You have the right to obtain a copy of your personal data that we hold. |
Submit a Data Access Request through your account settings or by contacting us. |
|
edit
Rectification
|
You have the right to correct any inaccurate or incomplete personal data we hold about
you. |
Update your information in your account profile, or contact us with the correct
details. |
|
delete
Erasure
|
You have the right to request that we delete your personal data. This is not an absolute
right and may not apply if we are required to retain the data by law (e.g., for
financial regulatory compliance). |
Contact us with a "Request for Erasure." We will assess your request and inform you of
the outcome. |
|
download
Data Portability
|
You have the right to request a copy of your personal data in a structured, commonly
used, and machine-readable format. |
Contact us with a "Request for Data Portability." We will provide you with a JSON or CSV
file of your data. |
|
pause
Restrict Processing
|
You have the right to request that we restrict or block the processing of your personal
data in certain circumstances (e.g., while a dispute is being resolved). |
Contact us with a "Request for Restriction of Processing." We will review and implement
appropriate restrictions. |
|
block
Object
|
You have the right to object to the processing of your personal data for direct
marketing purposes or on grounds relating to your particular situation. |
You can unsubscribe from marketing emails at any time, or contact us to object to other
processing activities. |
|
cancel
Withdraw Consent
|
Where we rely on your consent to process your data (e.g., for marketing), you have the
right to withdraw that consent at any time. |
Contact us or use the "Unsubscribe" feature in our marketing emails. |
|
gavel
Complain
|
You have the right to lodge a complaint with the Nigeria Data Protection Commission
(NDPC) if you believe we have violated your data protection rights. |
Contact us first to give us a chance to resolve the issue, or contact the NDPC directly.
|
How to Submit a Request
To exercise any of your data rights, you can:
settings
Account
Settings
Submit a request
through your account settings (where available).
email
Email
Send an email to our
Data Protection Officer (DPO) at: dpo@buselor.com
Verification of Identity
verified_user
Identity Verification Required
To protect your privacy and
security, we will need to verify your identity before processing your request. You will be asked to
provide proof of identity (e.g., a government-issued ID) to ensure we are not disclosing your data
to an unauthorized party.
Response Time
We will acknowledge your request immediately and respond to you within 30 days of receiving a valid request, as
stipulated by the NDPA 2023. In some cases, we may extend this period by an additional 30 days if the request is complex, but we will
notify you of the extension.
check_circle
Commitment: We are committed to
responding to all data rights requests promptly and in full compliance with the NDPA 2023.
Fees
Providing access to your data or exercising your rights is generally free of charge. However, we may charge a
reasonable administration fee if the request is manifestly unfounded, excessive, or repetitive.
Rights of Third Parties
handshake
Third Party Data Processing
Where we process data on behalf of
a third party (e.g., you are a seller and we process a buyer's data), requests for data access,
rectification, or erasure must be directed to the data controller (the seller), who will then
coordinate with us (as the data processor).
If you have any questions about this Policy or need assistance exercising your data rights, please
contact us:
General Support
Email: support@buselor.com
Data Protection Officer (DPO)
Email: dpo@buselor.com
Support Hours: Monday - Friday, 8:00
AM - 6:00 PM (WAT)
Address: BUSSELORX LTD, Lagos, Federal
Republic of Nigeria
info
By using our platform, you acknowledge that you have read, understood, and agree to these
policies. We are committed to protecting your data rights and privacy.